1. When does the "Christmas That Keeps Giving" campaign run?
The campaign begins on December 20, 2025. All bonus funds received are valid for use through March 31, 2026.

2. How do I qualify for the $5.00 bonus?
Eligibility depends on your account status:

• New Users: Successfully complete KYC verification and make a first-time deposit of at least USD 10.00.
• Existing Users: Make a single successful deposit of at least USD 25.00 during the campaign period.

Note: Eligibility may vary by jurisdiction based on local laws and internal policies.

3. When will I receive my reward?
The $5.00 reward is credited to your Winity wallet immediately upon a successful qualifying deposit. Only one bonus is applicable per user.

4. How can I use my bonus funds?
Bonus funds are strictly for card-based transactions, including online shopping or point-of-sale (POS) purchases using your Winity Card.

5. Can I withdraw the bonus or my deposit to an external wallet?
No. All granted bonuses are for spending via the Winity Card only. Direct withdrawals to external wallets are currently not supported.

6. What happens if I don't use the bonus by March 31, 2026?
Any unused bonus funds remaining in your account after March 31, 2026, will be forfeited and removed from your balance.